SHIPPING/ RETURNS

SHIPPING TIME FRAME:

All orders take 7-10 business days from the day after you place your order to process before shipping out. Our business days are Monday - Friday. We are striving to be ahead of this schedule and hope to get your order out sooner.  Once a package has left our facility, we are no longer responsible for your package. Please contact the shipping carrier for further assistance. 

RETURNS:

No returns, Exchange only!

 

EXCHANGES:

Exchanges only allowed on full price items, sale items & bundle items are FINAL SALE.  To be eligible for a return, your item must be unused and in the same condition that you received it. Items that are washed will not be exchanged.
If you need to exchange a clothing item for a different size please make sure to leave a note in the package on what size you would like to exchange it for and mail it to:
ATTN: EXCHANGES
PO BOX 592
MOHEGAN LAKE, NY 10547
Please hold onto your tracking information just in case you might need it later when contacting us. Please allow 5-7 business days for us to process your request once we receive your package. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We do not pay for return shipping labels on exchanges. However, we do pay for the shipping when we send the item back to you. Shipping costs are non-refundable. 

Within your exchange, please include a note with the following information:

  • Your Name
  • Your Order Number
  • Reason for Exchange 

DAMAGED ITEMS

If you have a damaged or incorrect item, you must contact us at info@insideoutmovement or DM @insideoutmovment on Instagram with a picture of the item within 7 days of receiving your order.
 

LOST OR STOLEN PACKAGES

Inside Out Movement is not responsible for lost or stolen packages or shipping issues once the package leaves our facility. Once the package leaves our facility, the responsibility of USPS or FedEx- please watch your tracking information for updates on the location of your package. 
The carrier will generally determine if your order can be left in a safe secure place at your delivery address. If you believe your package may have been lost or stolen, please contact the shipping provider so they may assist you.

ADDITIONAL NON-RETURNABLE ITEMS

These items are not eligible for returns, exchanges, or refunds.
  • Limited Edition
  • Limited Time
  • Special Edition
  • Bundles
  • Last Chance Items
  • Items that have already been washed